We're happy to announce that we've added a new, dedicated page for viewing Current Issues in your CheckCentral org. On the Current Issues page, you can see all of the checks that are currently in a warning or success state. You can filter the list, and perform bulk actions on the checks. This page will also list subscription issues and other notices if there are any.

To get to the Current Issues page, click the "All Current Issues" link in the "Current Issues" box on the main dashboard, or click Organization > Current Issues from the top menu on the dashboard.

We've also added a new "Current Issue Size" option to the Organization > Settings page. This option allows you to control how many issues will be shown in the "Current Issues" box on dashboards. It does not affect the Current Issues page itself.

This new option is available across all subscription plans. If you have any questions, feedback, or other thoughts, please don't hesitate to contact us.

We're happy to announce that there's a new mode for External Ticketing Systems that allows you to have CheckCentral create new tickets for every failure and warning activity, but not update or close the existing tickets. This can be useful for Checks that receive miscellaneous alerts that don't need their state tracked. CheckCentral will create the ticket in your ticketing system, then you can investigate and resolve it on the ticketing side.

To configure this feature, you'll need global "Manager" privileges or higher. All global users that are "Read Only" and higher will see them once they are configured.

To enable this option, we recommend that you duplicate your existing External Ticketing System configuration, and then change the "Ticketing" dropdown to "Create new tickets but do not update or close." This way you can assign this setup only to the specific checks that need it.

This new option is available across all subscription plans. If you have any questions, feedback, or other thoughts, please don't hesitate to contact us.

We're happy to announce a new feature for CheckCentral dashboards, called Filtered Overviews. This feature allows you to add up to 6 additional mini "traffic light" elements to your dashboard. You can configure each one to filter on any combination of Check Groups and Check Labels.

To configure this feature, you'll need global "Manager" privileges or higher. All global users that are "Read Only" and higher will see them once they are configured.

To create your first Filtered Overview, follow the steps below:

This new option is available across all subscription plans. If you have any questions, feedback, or other thoughts, please don't hesitate to contact us.

We're very excited to announce a great new feature to CheckCentral: direct integration with NinjaOne Backup! This feature allows you to pull backup statuses and other things directly from NinjaOne Backup instead of relying on email notifications sent into CheckCentral.

To get started with the NinjaOne Backup direct integration today, login to your CheckCentral organization and navigate to Services > Direct Integrations in the top menu. From there you can choose your integration and follow the steps in the wizard to get it all setup. Each of the wizard pages has help text on the right-hand side to walk you through all of the steps.

This new feature is available for all Enterprise and Custom subscription plans. If you have any questions, feedback, or other thoughts, please don't hesitate to contact us.

We're very excited to introduce the brand new CheckCentral app for Android. The app has been re-written from scratch and includes the following improvements over the previous version:

We would like to invite everyone to try out the new CheckCentral app for Android today. If you have any feedback, issues, or questions, please don't hesitate to contact us.

We are excited to announce the addition of ManageEngine ServiceDesk Plus as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in ManageEngine ServiceDesk Plus for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures and will automatically close the ticket when the Check reverts to success.

To configure ManageEngine ServiceDesk Plus as an External Ticketing integration:

We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the ManageEngine Service Desk Plus integration or any other aspect of CheckCentral, our dedicated support team is always here to help.