CheckCentral integrates with several RMMs, PSAs, and ticketing software, including GitLab, helping you consolidate service ticket issues.
To integrate GitLab with CheckCentral, begin by logging into your CheckCentral account.
From the main menu, click Notifications, then External Ticketing Systems.
Click Add Ticketing System and choose GitLab.
This will bring up the configuration options required for CheckCentral to communicate with GitLab servers via the API.
You can name this configuration anything you'd like.
The other details require you to log into your GitLab account.
In GitLab's user account menu (upper right), click "Preferences."
Select "Access Tokens" from the left-hand menu.
- Name your token.
- Select the "api" scope.
- Click "Create personal access token."
Copy the API key and paste it into the Personal Access Token field in CheckCentral's integration prompt.
Click the GitLab icon in the upper-left to return home.
From your Projects list, click the Issues icon for the project with which CheckCentral will integrate.
Copy the URL and paste it into the Project Issues URL field in CheckCentral.
Finally, choose which Check Groups will use this GitLab channel. By default, all check groups are selected. To be more selective, disable the All Check Groups checkbox then use the multi-select dropdown field below.
Once you've selected your check groups, ensure the 'Enable this external ticketing system' checkbox is enabled, and click Save.
This External Ticketing System channel will now be available for use with any check under your Check Central account.
CheckCentral Monitoring consolidates and simplifies backup, system, and software email updates into a clean, graphical dashboard, bringing peace of mind to IT administrators of SMBs, Enterprises, and MSPs.
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